Session Fees

• Initial consultation: 30 minutes – Free

• In-person counselling / Walk & Talk: 60 minutes – €95 (Reduced rate: €80)

• Online counselling: 60 minutes – €90 (Reduced rate: €75)

• Online or telephone check-in: 15 minutes – €25 (Reduced rate: €18)

Reduced rates are available based on financial need and are considered on a case-by-case basis. Please get in touch to discuss this individually.

Payments

Sessions are booked by mutual agreement. Invoices are issued within seven days of each session. Payment is due within 14 days of the invoice date.

Bookings and Cancellations

• Please give at least 24 hours’ notice if you need to cancel or reschedule a session. The notice period includes weekends and public holidays.

• Cancellations made with less than 24 hours’ notice, or missed appointments, will normally be charged at the full session rate. This applies to both online and in-person sessions.

• Unexpected circumstances can arise, and exceptions may be made at my discretion.

• If I need to cancel a session due to illness or unforeseen circumstances, I will give you as much notice as possible. No fee will be charged, and we will arrange an alternative appointment.

Walk & Talk Sessions

Walk & Talk sessions take place outdoors, with the start and end point agreed in advance. Sessions go ahead in most weather conditions. If the weather is particularly poor, we can agree to move the session online, reschedule, or cancel. If we need to cancel due to severe weather, no cancellation fee will apply and we will arrange another time.

Age Limits & Parental Consent (Balens Insurance Compliance)

In strict compliance with Dutch healthcare regulations and my Balens professional liability insurance framework:

• Adults (18+): Individuals aged 18 and over can independently consent to their own treatment and terms.

• Adolescents (16–17): Under Dutch law (WGBO), minors aged 16 and 17 can legally consent to their own counseling. However, in alignment with best practice and insurance guidelines, parental involvement is strongly encouraged where appropriate.

• Children & Minors (Under 16): I am legally unable to provide counseling to individuals under the age of 16 without the explicit, written, and signed consent of both parents (or legal guardians) holding parental authority.

Contact Between Sessions

Clients are welcome to contact me between sessions by email or message about practical matters, such as arranging appointments. I aim to respond within two working days. I do not routinely monitor my email or messages outside my usual working hours. Counselling and emotional support are provided during booked sessions only.

Ending Therapy & Referrals

Clients are free to end counselling at any time. Where possible, this will be discussed and agreed together, with the opportunity to have a final session to bring things to a positive close. I may also recommend alternative or additional support if I feel your needs would be better met by a different or more specialist service.